Privacy Policy

1. General Information

This Privacy Policy clarifies the nature, scope, and purpose of the processing of personal data (hereinafter referred to as "Data") within our online offering and the associated websites, functions, and contents (hereinafter referred to as "Website").

2. Collection and Processing of Data

We process personal data only in compliance with the relevant data protection regulations. This means that users' data will only be processed if there is a legal permission for doing so.

• Usage Data: We collect information about how you use our service, including access times, pages viewed, and your IP address. This is necessary for the technical operation and security of the website (Art. 6 Para. 1 lit. f DSGVO).
• Customer Data: When you register or purchase "Vision Display", "Classic Display", or other services, we collect your name, email address, and school/institution details to fulfill the contract (Art. 6 Para. 1 lit. b DSGVO).
• Contact Inquiries: If you contact us via email or form, your details including contact data are stored for processing the inquiry and for any follow-up questions (Art. 6 Para. 1 lit. b DSGVO).

3. Specifics Regarding "Vision" and "Classic" Services

For customers using our "Vision" or "Classic" products:

• We process license key assignments and device activation status.
• Technical logs regarding the stability and connection of the Vision/Classic software may be processed to provide support and ensure service integrity.
• We do not access or process the content of exams administered using Vision or Classic unless explicitly required for support and authorized by you.

4. Hosting and Data Processing

Our website is hosted by external service providers (processors). Personal data collected on this website is stored on the servers of the host.

• Host: Frostcloud (and potentially other sub-processors for redundancy).
• Location: Where feasible, we prioritize servers located within the EU/EEA.
• Agreement: We have concluded a Data Processing Agreement (AVV) with our providers to ensure they comply with data protection regulations.

5. Payment Processing

We use Stripe for payment processing. We do not store your full credit card information on our servers. Payment data is transmitted directly to Stripe.

Stripe Technology Europe, Ltd., 25/28 North Wall Quay, Dublin 1, Ireland.
For more information, please consult Stripe's privacy policy.

6. Your Rights

You have the right to:

• Request confirmation as to whether data concerning you is being processed and to request information about this data (Art. 15 DSGVO).
• Request the completion or correction of incorrect data concerning you (Art. 16 DSGVO).
• Request that data concerning you be deleted immediately (Art. 17 DSGVO).
• Request a restriction of processing (Art. 18 DSGVO).
• Receive the data concerning you which you have provided to us (Art. 20 DSGVO).
• Object to the future processing of your data (Art. 21 DSGVO).

To exercise these rights, please contact us at [email protected].

7. Updates to this Policy

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or to implement changes to our services in the data protection declaration, e.g., when introducing new services. The new data protection declaration will then apply to your next visit.